Dr. Natalie LopezClear answers before your visit.
Start here for the practical details. If your question is personal to your situation, call Dr. Natalie or book a free 15-minute consultation.
Booking and first visits
How long is the first appointment?
Your first visit includes time to talk through your history, complete an assessment, discuss the findings, and plan your next steps. Treatment may begin when it is appropriate and you feel comfortable proceeding. Check the current appointment length in JaneApp when booking.
Do I need a referral?
No referral is needed to book chiropractic care. Confirm any insurer-specific reimbursement rules directly with your benefit provider.
Will I receive treatment at the first visit?
Treatment may begin at your first visit when it is appropriate and you feel comfortable proceeding. Dr. Natalie will explain the assessment findings and your options before you decide.
What should I bring?
Bring relevant imaging or reports, medication information, insurance details, and any questions you want answered. Wear comfortable clothing.
Care and comfort
Is chiropractic care safe?
Chiropractic care is safe. Dr. Natalie assesses whether a technique is appropriate, explains the options, and adapts care to your presentation and comfort.
Do all appointments include an adjustment?
No. Adjustments are one possible technique. Visits may also include soft-tissue care, acupuncture, exercise, or another approach based on the assessment and your preferences.
What if I am nervous about treatment?
Tell Dr. Natalie. She will answer questions, explain alternatives, and can change or avoid a technique. You can pause or decline any part of care.
How many visits will I need?
That depends on the concern, how long it has been present, your goals, and how you respond. Dr. Natalie outlines a realistic starting plan and reviews it over time.
Can I bring my baby or child?
Yes. Many patients are parents. Contact Dr. Natalie before the visit if you need extra space or help planning the appointment around your child.
Location, payment, and contact
Where does Dr. Natalie practice?
Dr. Natalie sees patients at Preserve Oak Wellness, 3050 Preserve Dr, Oakville, ON L6M 0T9. She practices within the clinic.
What should I know about parking?
Contact Preserve Oak Wellness before your visit for parking and accessibility details.
What is the cancellation policy?
Preserve Oak Wellness asks for 24 hours’ notice for cancellations or rescheduling. Late cancellations and no-shows are subject to a 50% appointment fee, with repeated missed appointments subject to a 100% fee. Review the current policy in JaneApp when booking.
Is direct billing available?
Direct billing is available for many insurance plans. Coverage and payment decisions are controlled by your insurer, and you are responsible for any balance not covered.
Where can I see current fees?
Current appointment types and fees are shown in Dr. Natalie’s Preserve Oak Wellness JaneApp booking page.
How can I ask a question before booking?
Call 647.799.5155 or book the free 15-minute consultation.
Still have a question?
Use the free 15-minute consultation to ask whether an appointment with Dr. Natalie is the right next step.